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← Partner portal

  1. 2 Oct 2026 · +1 −1 lines
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      # Partner portal
      
    - The partner portal at `https://partner.wandura.ai` is the web workspace for organisations that license films from Wandura. Your team uses it to watch the films licensed to you, turn episodes into short ad creatives, review and approve those creatives, keep your brand kits, and manage the people and API keys of your organisation. This section explains each screen for the people who use it day to day. If you are building an integration, start with [Authentication](../developers/authentication.md) instead.
    + The partner portal at `https://partner.wandura.ai` is the web workspace for organisations that license films from Wandura. Your team uses it to watch the films licensed to you, turn episodes into short ad creatives, review and approve those creatives, keep your brand kits, and manage the people and API keys of your organisation. This section explains each screen for the people who use it day to day. If you are building an integration, start with [Before you start](../developers/before-you-start.md) instead.
      
      ## What you can do
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  2. 1 Oct 2026 · +1 −1 lines
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      ## Getting help
      
    - When something fails, the portal shows the reason on screen. If you need to report a problem, include what you clicked, the time, and the exact message you saw, and send it to Wandura.
    + When something fails, the portal shows the reason on screen. If you need to report a problem, include what you clicked, the time, and the exact message you saw, and post it in your team's Wandura Discord channel.
      
      ## Next steps
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  3. 1 Oct 2026 · +1 −1 lines
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      ## Suspended organisations
      
    - If Wandura suspends your organisation, you can still sign in, but a red banner appears on every screen. Films are hidden, and rendering, approvals and branding changes are blocked until the suspension is lifted. Contact Wandura to resolve it.
    + If Wandura suspends your organisation, you can still sign in, but a red banner appears on every screen. Films are hidden, and rendering, approvals and branding changes are blocked until the suspension is lifted. Contact Wandura in your team's Wandura Discord channel to resolve it.
      
      ## Getting help
    ⋯
  4. 1 Oct 2026 · +2 −2 lines
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      ## Suspended organisations
      
    - If Wandura suspends your organisation, you can still sign in, but a red banner appears on every screen. Films are hidden, and rendering, approvals and branding changes are blocked until the suspension is lifted. Contact your Wandura contact to resolve it.
    + If Wandura suspends your organisation, you can still sign in, but a red banner appears on every screen. Films are hidden, and rendering, approvals and branding changes are blocked until the suspension is lifted. Contact Wandura to resolve it.
      
      ## Getting help
      
    - When something fails, the portal shows the reason on screen. If you need to report a problem, include what you clicked, the time, and the exact message you saw, and send it to your Wandura contact.
    + When something fails, the portal shows the reason on screen. If you need to report a problem, include what you clicked, the time, and the exact message you saw, and send it to Wandura.
      
      ## Next steps
    ⋯
  5. 29 Sept 2026 · Page created
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