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← Content rules

  1. 10 Oct 2026 · +8 −0 lines
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      > **Note:** Video model providers run their own checks. A reference picture or starting frame can be rejected if it appears to show a real person, and this can happen with AI-generated pictures too. When that happens the credits are refunded. Try a different reference picture, or [contact support](mailto:support@wandura.ai) if you think the rejection is wrong.
      
    + ### Real public figures
    + 
    + You can't generate real public figures — celebrities, politicians, heads of state, athletes, influencers, business leaders or historical figures, living or dead — as themselves: their face, likeness or voice. This covers prompts that name them and uploaded photos of them. A style reference ("in the style of Wes Anderson", "hair like Messi"), fictional characters and generic roles ("a president") are fine. These blocks never count toward an account suspension.
    + 
    + Wandura Enterprise workspaces with the rights to a person (for example a signed brand ambassador) can ask Wandura to allow that person, with a set of approved photos, for the workspace.
    + 
      ## How checking works
      
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      | Prompt blocked | "This request was blocked by our content policy. Wandura does not generate nudity or sexual content." |
      | Uploaded image blocked | "An uploaded image was blocked by our content policy. Wandura does not accept or generate nudity or sexual content." |
    + | Prompt names a real public figure | "This request was blocked by our content policy. Wandura does not generate real public figures (celebrities, politicians, athletes, historical figures)." |
    + | Uploaded image shows a real public figure | "An uploaded image was blocked by our content policy: it appears to show a real public figure, which Wandura does not generate." |
      | Result blocked | "The result was blocked by our content policy — Wandura doesn't deliver nudity or sexual content. Your credits have been refunded." |
      | The model's own check rejected the prompt or image | "Your prompt or image didn't pass the safety check. Your credits have been refunded — try rephrasing or use a different photo." |
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  2. 10 Oct 2026 · +0 −1 lines
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      | The model's own check rejected the prompt or image | "Your prompt or image didn't pass the safety check. Your credits have been refunded — try rephrasing or use a different photo." |
      | The model's own check rejected the result | "The result didn't pass the safety review. Your credits have been refunded — try a different prompt." |
    - | The safety check is temporarily down | "Our safety check is temporarily unavailable, so this request was not run and no credits were used. Please try again in a moment." |
      
      When a prompt or upload was blocked, the card has no **Try again** button, because the same input would be blocked again. Change the prompt or the picture first. When a result was blocked, you can try again, and the card may offer a different model.
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  3. 29 Sept 2026 · Page created
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